We keep your router and fibre box powered through load-shedding, and watch your connection 24/7, so you hear about a dropped or slow line from us, not from an angry client.
A power cut, a switched-off router or a slow line means missed calls, failed card payments and lost orders. Most people only find out after the damage is done.
Your router dies the moment the lights go out, even when the fibre line itself is fine.
You don't know the line is down until a customer tells you, or you try to log in.
Calls break up and uploads crawl, but nobody can say when it started or how bad it got.